Terms of Use - DaDesktop Public Cloud

Purpose

The remote desktops provided are intended solely for delivering courses, consultancy, or recruitment.

 

Billing

For further information, please visit the Pricing page. If you have any questions, feel free to contact us.
 

Non-permitted use

The following uses are not allowed:

1. Hosting websites or other services
2. Bitcoin mining
3. Running performance tests

Should DaDesktop staff detect any such activity, the service will be immediately terminated without a refund.

 

Guarantee and Service Layer Agreement

DaDesktop guarantees 95% service availability.

Maintenance, repairs, and upgrades will be carried out outside of hosted working hours, which are 8 a.m. to 8 p.m. local time in Canada.

 

Data Safety and Confidentiality

The service is provided on an as-is basis, and DaDesktop cannot guarantee the confidentiality or safety of data copied to the desktops. If such guarantees are required, please consider using DaDesktop On-Premise instead.

Since the primary purpose of the desktop is training, this service is not suitable for handling highly confidential material.

Authentication to the Remote Desktops is designed for convenience rather than security.

Troubleshooting Recording

Course Desktops (Fresh-start, Trainer, and Participants) may be recorded for troubleshooting.

Disclaimers of Liability - Indemnification

DaDesktop provides the services on an “as is” and “as available” basis, with all faults. Neither we nor our suppliers make any express or implied warranties or guarantees about the services. To the fullest extent permitted by law, we and our suppliers disclaim all implied warranties, including those of merchantability, satisfactory quality, accuracy, fitness for a particular purpose, and non-infringement. We and our suppliers do not guarantee that the results from using the services will be effective, reliable, accurate, or meet your needs. We do not guarantee that you will be able to access or use the services (either directly or through third-party networks) at the times or locations you choose. No oral or written information provided by a DaDesktop representative will create any warranty. You may have additional consumer rights under your local laws that cannot be altered by this agreement. You use the services at your own risk.

Your sole and exclusive remedy for any dispute with us or our suppliers is cancellation of your account. In no event will the aggregate and cumulative liability of us, our affiliates, and our suppliers for any and all claims related to your use of the services exceed the total amount of fees you paid, if any, during the period when such claims arose. We, our affiliates, and our suppliers will not be liable for any indirect, special, incidental, consequential, or exemplary damages arising from your use of or inability to use the services.

Please refer to the Privacy Policy.